Problem:
can not register a client any more
subscription-manager register --name=“dedavlxtest1” --org=‘xxx’ --activationkey=“SLES_15.6_SAP_DEV”
resultst in: (undefined method `’ for nil:NilClass (HTTP error code 500: Internal Server Error)
Expected outcome:
successfully registered system
Foreman and Proxy versions:
3.16
Foreman and Proxy plugin versions:
katello 4.18
Distribution and version:
Other relevant data:
Started POST “/rhsm/consumers?owner=XXX&activation_keys=SLES_15.6_SAP_DEV” for 192.168.188.242 at 2025-11-03 11:19:52 +0100
2025-11-03T11:19:52 [I|app|783d4662] Processing by Katello::Api::Rhsm::CandlepinProxiesController#consumer_activate as JSON
2025-11-03T11:19:52 [I|app|783d4662] Parameters: {“type”=>“system”, “name”=>“dedavlxtest1”, “facts”=>“[FILTERED]”, “contentTags”=>, “role”=>“”, “addOns”=>, “usage”=>“”, “serviceLevel”=>“”, “owner”=>“xxx”, “activation_keys”=>“SLES_15.6_SAP_DEV”}
2025-11-03T11:19:52 [E|kat|783d4662] NoMethodError: undefined method []' for nil:NilClass 783d4662 | /usr/share/foreman/app/models/concerns/hostext/operating_system.rb:41:in template_kinds’
783d4662 | /usr/share/foreman/app/models/concerns/orchestration/templates.rb:43:in kind' 783d4662 | /usr/share/foreman/app/models/concerns/orchestration/templates.rb:35:in template’
783d4662 | /usr/share/foreman/app/models/concerns/orchestration/templates.rb:12:in queue_render_checks' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:400:in block in make_lambda’
783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:247:in block in halting' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:599:in block in invoke_after’
783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:599:in each' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:599:in invoke_after’
783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:108:in run_callbacks' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:929:in _run_validation_callbacks’
783d4662 | /usr/share/gems/gems/activemodel-7.0.8.7/lib/active_model/validations/callbacks.rb:115:in run_validations!' 783d4662 | /usr/share/gems/gems/activemodel-7.0.8.7/lib/active_model/validations.rb:337:in valid?’
783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/validations.rb:68:in valid?' 783d4662 | /usr/share/foreman/app/models/concerns/orchestration.rb:83:in valid?’
783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/validations.rb:84:in perform_validations' 783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/validations.rb:53:in save!’
783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/transactions.rb:302:in block in save!' 783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/transactions.rb:354:in block in with_transaction_returning_status’
783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/connection_adapters/abstract/transaction.rb:319:in block in within_new_transaction' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in handle_interrupt’
783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in block in synchronize' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/concurrency/load_interlock_aware_monitor.rb:21:in handle_interrupt’
783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/concurrency/load_interlock_aware_monitor.rb:21:in synchronize' 783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/connection_adapters/abstract/transaction.rb:317:in within_new_transaction’
783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/connection_adapters/abstract/database_statements.rb:316:in transaction' 783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/transactions.rb:350:in with_transaction_returning_status’
783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/transactions.rb:302:in save!' 783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/suppressor.rb:54:in save!’
783d4662 | /usr/share/gems/gems/katello-4.18.1/app/services/katello/registration_manager.rb:161:in register_host' 783d4662 | /usr/share/gems/gems/katello-4.18.1/app/services/katello/registration_manager.rb:36:in process_registration’
783d4662 | /usr/share/gems/gems/katello-4.18.1/app/controllers/katello/api/rhsm/candlepin_proxies_controller.rb:242:in consumer_activate' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_controller/metal/basic_implicit_render.rb:6:in send_action’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/abstract_controller/base.rb:215:in process_action' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_controller/metal/rendering.rb:165:in process_action’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/abstract_controller/callbacks.rb:234:in block in process_action' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:118:in block in run_callbacks’
783d4662 | /usr/share/gems/gems/katello-4.18.1/app/controllers/katello/api/rhsm/candlepin_proxies_controller.rb:37:in repackage_message' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:127:in block in run_callbacks’
783d4662 | /usr/share/foreman/app/controllers/concerns/foreman/controller/timezone.rb:10:in set_timezone' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:127:in block in run_callbacks’
783d4662 | /usr/share/foreman/app/models/concerns/foreman/thread_session.rb:32:in clear_thread' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:127:in block in run_callbacks’
783d4662 | /usr/share/foreman/app/controllers/concerns/foreman/controller/topbar_sweeper.rb:12:in set_topbar_sweeper_controller' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:127:in block in run_callbacks’
783d4662 | /usr/share/gems/gems/audited-5.8.0/lib/audited/sweeper.rb:16:in around' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:127:in block in run_callbacks’
783d4662 | /usr/share/gems/gems/audited-5.8.0/lib/audited/sweeper.rb:16:in around' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:127:in block in run_callbacks’
783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:138:in run_callbacks' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/abstract_controller/callbacks.rb:233:in process_action’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_controller/metal/rescue.rb:23:in process_action' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_controller/metal/instrumentation.rb:67:in block in process_action’
783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/notifications.rb:206:in block in instrument' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/notifications/instrumenter.rb:24:in instrument’
783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/notifications.rb:206:in instrument' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_controller/metal/instrumentation.rb:66:in process_action’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_controller/metal/params_wrapper.rb:259:in process_action' 783d4662 | /usr/share/gems/gems/activerecord-7.0.8.7/lib/active_record/railties/controller_runtime.rb:27:in process_action’
783d4662 | /usr/share/gems/gems/katello-4.18.1/app/controllers/katello/concerns/api/api_controller.rb:46:in process_action' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/abstract_controller/base.rb:151:in process’
783d4662 | /usr/share/gems/gems/actionview-7.0.8.7/lib/action_view/rendering.rb:39:in process' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_controller/metal.rb:188:in dispatch’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_controller/metal.rb:251:in dispatch' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/routing/route_set.rb:49:in dispatch’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/routing/route_set.rb:32:in serve' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/routing/mapper.rb:18:in block in class:Constraints’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/routing/mapper.rb:48:in serve' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/journey/router.rb:50:in block in serve’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/journey/router.rb:32:in each' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/journey/router.rb:32:in serve’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/routing/route_set.rb:852:in call' 783d4662 | /usr/share/gems/gems/railties-7.0.8.7/lib/rails/engine.rb:530:in call’
783d4662 | /usr/share/gems/gems/railties-7.0.8.7/lib/rails/railtie.rb:226:in public_send' 783d4662 | /usr/share/gems/gems/railties-7.0.8.7/lib/rails/railtie.rb:226:in method_missing’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/routing/mapper.rb:19:in block in <class:Constraints>' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/routing/mapper.rb:48:in serve’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/journey/router.rb:50:in block in serve' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/journey/router.rb:32:in each’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/journey/router.rb:32:in serve' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/routing/route_set.rb:852:in call’
783d4662 | /usr/share/gems/gems/katello-4.18.1/lib/katello/middleware/organization_created_enforcer.rb:18:in call' 783d4662 | /usr/share/gems/gems/katello-4.18.1/lib/katello/middleware/event_daemon.rb:10:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/static.rb:23:in call' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/static.rb:23:in call’
783d4662 | /usr/share/gems/gems/apipie-dsl-2.6.2/lib/apipie_dsl/static_dispatcher.rb:67:in call' 783d4662 | /usr/share/gems/gems/apipie-rails-1.4.2/lib/apipie/static_dispatcher.rb:74:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/static.rb:23:in call' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/static.rb:23:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/static.rb:23:in call' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/static.rb:23:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/static.rb:23:in call' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/static.rb:23:in call’
783d4662 | /usr/share/foreman/lib/foreman/middleware/libvirt_connection_cleaner.rb:9:in call' 783d4662 | /usr/share/foreman/lib/foreman/middleware/telemetry.rb:10:in call’
783d4662 | /usr/share/gems/gems/apipie-rails-1.4.2/lib/apipie/middleware/checksum_in_headers.rb:27:in call' 783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/tempfile_reaper.rb:15:in call’
783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/etag.rb:27:in call' 783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/conditional_get.rb:40:in call’
783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/head.rb:12:in call' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/http/permissions_policy.rb:38:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/http/content_security_policy.rb:39:in call' 783d4662 | /usr/share/foreman/lib/foreman/middleware/logging_context_session.rb:22:in call’
783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/session/abstract/id.rb:266:in context' 783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/session/abstract/id.rb:260:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/cookies.rb:704:in call' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/callbacks.rb:27:in block in call’
783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/callbacks.rb:99:in run_callbacks' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/callbacks.rb:26:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/debug_exceptions.rb:28:in call' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/show_exceptions.rb:29:in call’
783d4662 | /usr/share/gems/gems/railties-7.0.8.7/lib/rails/rack/logger.rb:40:in call_app' 783d4662 | /usr/share/gems/gems/railties-7.0.8.7/lib/rails/rack/logger.rb:27:in call’
783d4662 | /usr/share/gems/gems/sprockets-rails-3.5.2/lib/sprockets/rails/quiet_assets.rb:17:in call' 783d4662 | /usr/share/foreman/lib/foreman/middleware/logging_context_request.rb:11:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/remote_ip.rb:93:in call' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/request_id.rb:26:in call’
783d4662 | /usr/share/gems/gems/katello-4.18.1/lib/katello/prevent_json_parsing.rb:12:in call' 783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/method_override.rb:24:in call’
783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/runtime.rb:22:in call' 783d4662 | /usr/share/gems/gems/activesupport-7.0.8.7/lib/active_support/cache/strategy/local_cache_middleware.rb:29:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/executor.rb:14:in call' 783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/sendfile.rb:110:in call’
783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/ssl.rb:77:in call' 783d4662 | /usr/share/gems/gems/actionpack-7.0.8.7/lib/action_dispatch/middleware/host_authorization.rb:131:in call’
783d4662 | /usr/share/gems/gems/secure_headers-7.1.0/lib/secure_headers/middleware.rb:11:in call' 783d4662 | /usr/share/gems/gems/railties-7.0.8.7/lib/rails/engine.rb:530:in call’
783d4662 | /usr/share/gems/gems/railties-7.0.8.7/lib/rails/railtie.rb:226:in public_send' 783d4662 | /usr/share/gems/gems/railties-7.0.8.7/lib/rails/railtie.rb:226:in method_missing’
783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/urlmap.rb:74:in block in call' 783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/urlmap.rb:58:in each’
783d4662 | /usr/share/gems/gems/rack-2.2.17/lib/rack/urlmap.rb:58:in call' 783d4662 | /usr/share/gems/gems/puma-6.6.1/lib/puma/configuration.rb:279:in call’
783d4662 | /usr/share/gems/gems/puma-6.6.1/lib/puma/request.rb:99:in block in handle_request' 783d4662 | /usr/share/gems/gems/puma-6.6.1/lib/puma/thread_pool.rb:390:in with_force_shutdown’
783d4662 | /usr/share/gems/gems/puma-6.6.1/lib/puma/request.rb:98:in handle_request' 783d4662 | /usr/share/gems/gems/puma-6.6.1/lib/puma/server.rb:472:in process_client’
783d4662 | /usr/share/gems/gems/puma-6.6.1/lib/puma/server.rb:254:in block in run' 783d4662 | /usr/share/gems/gems/puma-6.6.1/lib/puma/thread_pool.rb:167:in block in spawn_thread’
783d4662 | /usr/share/gems/gems/logging-2.4.0/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context’
