Cannot login to foreman 1.16.0/Katello 3.5

Support
1

I successfully upgraded Katello from 3.4 to 3.5 and was able to login. Now 2 weeks latter I am trying to login to the foreman gui and cannot. I get the splash page. But after I put in my login and hit enter it just spins forever.

I restarted and rebooted the server to clear everything up. No good. In looking around I found this error in the tomcat localhost.log file:

Mar 20, 2018 10:00:00 AM org.apache.catalina.core.StandardContext listenerStop
SEVERE: Exception sending context destroyed event to listener instance of class org.candlepin.guice.CandlepinContextListener
java.lang.NullPointerException

Not sure what that means. I am seeing this a lot in the catalina.log file:

WARNING: Method [public void org.candlepin.model.EntitlementCertificateCurator.delete(org.candlepin.model.Persisted)] is synthetic and is being intercepted by [com.google.inject.persist.jpa.JpaLocalTxnInterceptor@55b455c0]. This could indicate a bug. The method may be intercepted twice, or may not be intercepted at all.

In the httpd directory I am seeing this in the foreman-ssl_error_ssl.log file:

[Tue Mar 20 10:06:53.070472 2018] [ssl:warn] [pid 4305] [client 10.25.4.41:60226] AH02227: Failed to set r->user to ‘SSL_CLIENT_S_DN_CN’

Anyone know whats going on here???

As I said after I upgraded I had no issues logging in to the GUI and no one has done anything to the system except add new content hosts.

Louis

2

if you open your browser console, do you see any error?

3

I had totally forgotten about the console so I pulled up Chrome and tried it. Nothing showed up in the console.

4

on a hunch (big guess) I tried some foreman clean up scripts:

foreman-rake foreman_tasks:cleanup TASK_SEARCH=‘label=“Actions::Katello::Repository::Sync”’ STATES="paused"
foreman-rake katello:delete_orphaned_content --trace
foreman-rake foreman_tasks:cleanup
foreman-rake katello:reimport --trace

Once they ran I was able to login… Very odd.