Katello packge installation error

Support
1

Hi,
I am getting this error message in all ubuntu servers
The registered system name is: devops-vm02
Traceback (most recent call last):
File “/usr/lib/apt/methods/katello”, line 233, in
sys.exit(ret)
SystemExit: 0

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “/usr/lib/apt/methods/katello”, line 233, in
sys.exit(ret)

root@devops-vm02:/home/scadmin#
root@devops-vm02:/home/scadmin# cat /var/log/apt/term.log | grep katello
Preparing to unpack …/python3-katello-host-tools_4.4.0-3_all.deb …
Unpacking python3-katello-host-tools (4.4.0-3) over (4.4.0-2) …
Preparing to unpack …/python3-katello-host-tools-tracer_4.4.0-3_all.deb …
Unpacking python3-katello-host-tools-tracer (4.4.0-3) over (4.4.0-2) …
Setting up python3-katello-host-tools (4.4.0-3) …
Setting up python3-katello-host-tools-tracer (4.4.0-3) …

any change to konw what is the causing this error?
Thans :slight_smile:

2

Hi @shaycohen11,

Thanks for reporting your issue here.

To help us understand your case, would you please provide more details regarding the server versions, the steps that you were doing when the issue occurred along with the logs with the full stack of the back trace?

Is the issue reproducible?

Any information that may help troubleshooting would be appreciated.