Lost of all subscriptions

Support
#1

Hi all, I found strange behaviour in katello 3.4 + foreman 1.15.2.
After delete of (RedHat) manifest all other subscriptions (e.g. CentOS, Epel, Fedora, Katello) are lost.

[root@pr0mgm02 ~]# hammer subscription upload --file ./manifest.zip --organization Corp
[…] [100%]

[root@pr0mgm02 ~]# hammer subscription refresh-manifest --organization Corp
[…] [100%]

[root@pr0mgm02 ~]# hammer subscription list --organization Corp
—|----------------------------------|--------------------------------------------------------------------------------|----------|----------|---------|----------|---------------------|-----------|---------

ID UUID NAME TYPE CONTRACT ACCOUNT SUPPORT END DATE QUANTITY CONSUMED
15 2c9b89285d7b7ea9015d83e334120369 Red Hat Enterprise Linux Server, Standard (Physical or Virtual Nodes) Physical x x Standard 2019/11/21 04:59:59 4 0
16 2c9b89285d7b7ea9015d83e33484036d Red Hat Enterprise Linux Server, Premium (Physical or Virtual Nodes) (L3 Only) Physical x x Premium 2021/10/18 03:59:59 4 0
17 2c9b89285d7b7ea9015d83e334e40371 Red Hat Enterprise Linux Server, Standard (Physical or Virtual Nodes) Physical x x Standard 2022/02/09 04:59:59 2 0
18 2c9b89285d7b7ea9015d83e3354a0375 Red Hat Enterprise Linux Server, Premium (Physical or Virtual Nodes) Physical x x Premium 2021/10/24 03:59:59 4 0
19 2c9b89285d7b7ea9015d83e3d47d0381 CentOS3 Physical 2047/07/20 11:52:12 Unlimited 0
— ---------------------------------- -------------------------------------------------------------------------------- ---------- ---------- --------- ---------- --------------------- ----------- ---------

[root@pr0mgm02 ~]# hammer subscription delete-manifest --organization Corp
[…] [100%]

[root@pr0mgm02 ~]# hammer subscription list --organization Corp
—|------|------|------|----------|---------|---------|----------|----------|---------

ID UUID NAME TYPE CONTRACT ACCOUNT SUPPORT END DATE QUANTITY CONSUMED

[root@pr0mgm02 ~]#
Is it the right behaviour, that manifest affects all subscriptions?

Thanks.
Daniel Slezak

#2

Hey Dan,

This issue has been reported and has been fixed in candlepin. There is a
workaround here Bug #19750: Custom Subscriptions gone after remove the manifest - Katello - Foreman

-John

John Mitsch
Red Hat Engineering
(860)-967-7285
irc: jomitsch

··· On Thu, Jul 27, 2017 at 8:13 AM, Dan Sk wrote:

Hi all, I found strange behaviour in katello 3.4 + foreman 1.15.2.
After delete of (RedHat) manifest all other subscriptions (e.g. CentOS, Epel, Fedora, Katello) are lost.

[root@pr0mgm02 ~]# hammer subscription upload --file ./manifest.zip --organization Corp
[…] [100%]

[root@pr0mgm02 ~]# hammer subscription refresh-manifest --organization Corp
[…] [100%]

[root@pr0mgm02 ~]# hammer subscription list --organization Corp
—|----------------------------------|--------------------------------------------------------------------------------|----------|----------|---------|----------|---------------------|-----------|---------

ID UUID NAME TYPE CONTRACT ACCOUNT SUPPORT END DATE QUANTITY CONSUMED
15 2c9b89285d7b7ea9015d83e334120369 Red Hat Enterprise Linux Server, Standard (Physical or Virtual Nodes) Physical x x Standard 2019/11/21 04:59:59 4 0
16 2c9b89285d7b7ea9015d83e33484036d Red Hat Enterprise Linux Server, Premium (Physical or Virtual Nodes) (L3 Only) Physical x x Premium 2021/10/18 03:59:59 4 0
17 2c9b89285d7b7ea9015d83e334e40371 Red Hat Enterprise Linux Server, Standard (Physical or Virtual Nodes) Physical x x Standard 2022/02/09 04:59:59 2 0
18 2c9b89285d7b7ea9015d83e3354a0375 Red Hat Enterprise Linux Server, Premium (Physical or Virtual Nodes) Physical x x Premium 2021/10/24 03:59:59 4 0
19 2c9b89285d7b7ea9015d83e3d47d0381 CentOS3 Physical 2047/07/20 11:52:12 Unlimited 0
— ---------------------------------- -------------------------------------------------------------------------------- ---------- ---------- --------- ---------- --------------------- ----------- ---------

[root@pr0mgm02 ~]# hammer subscription delete-manifest --organization Corp
[…] [100%]

[root@pr0mgm02 ~]# hammer subscription list --organization Corp
—|------|------|------|----------|---------|---------|----------|----------|---------

ID UUID NAME TYPE CONTRACT ACCOUNT SUPPORT END DATE QUANTITY CONSUMED

[root@pr0mgm02 ~]#
Is it the right behaviour, that manifest affects all subscriptions?

Thanks.
Daniel Slezak

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#3

Hi John, thanks for prompt solution.
Regards,
D.S.