> Check your spam folder. A bunch of people have run into issues with redmine emails going there over the last few months.
This has been going on long enough. Took a quick look as to why this
might be the case.
-
A record and PTR match, so that's not the issue:
projects.theforeman.org. 3552 IN A 173.255.232.203
203.232.255.173.in-addr.arpa domain name pointer projects.theforeman.org.
-
spf record looks a bit odd? Might need to dig in and confirm it's
doing what we want.:
theforeman.org. 3600 IN TXT "v=spf1 a mx ptr ~all"
-
Seems no MX records for theforeman.org domain. I'm not sure if this
is a problem, but if I were writing a spam filter, "no mx record"
would certainly be a red flag for me.
-
I checked RBL lists for this IP, and it came back clean.
http://www.anti-abuse.org/multi-rbl-check-results/?host=173.255.232.203
-
Is there something else going on that might be getting these
flagged as spam? (It's pretty universal for users of gmail for sure,
and it's definitely our problem.)
>> Check your spam folder. A bunch of people have run into issues with redmine emails going there over the last few months.
>
> This has been going on long enough. Took a quick look as to why this
> might be the case.
>
> 1) A record and PTR match, so that's not the issue:
> projects.theforeman.org. 3552 IN A 173.255.232.203
> 203.232.255.173.in-addr.arpa domain name pointer projects.theforeman.org.
>
> 2) spf record looks a bit odd? Might need to dig in and confirm it's
> doing what we want.:
> theforeman.org. 3600 IN TXT "v=spf1 a mx ptr ~all"
This is OK, I just signed up to redmine from gmail and the headers show
it validated.
Received-SPF: pass (google.com: domain of noreply@theforeman.org
designates 173.255.232.203 as permitted sender) client-ip=173.255.232.203;
> 3) Seems no MX records for theforeman.org domain. I'm not sure if this
> is a problem, but if I were writing a spam filter, "no mx record"
> would certainly be a red flag for me.
Yeah, it's technically valid though, as the A record is used as a fallback.
> 4) I checked RBL lists for this IP, and it came back clean.
> http://www.anti-abuse.org/multi-rbl-check-results/?host=173.255.232.203
>
> 5) Is there something else going on that might be getting these
> flagged as spam? (It's pretty universal for users of gmail for sure,
> and it's definitely our problem.)
My activation e-mail went straight to spam in gmail too, with a popup
saying that many users had marked them as spam. Not sure what we can do
about that, the help pages weren't terribly useful.
···
On 28/05/13 17:03, Brian Gupta wrote:
–
Dominic Cleal
Red Hat Engineering
>>> Check your spam folder. A bunch of people have run into issues with redmine emails going there over the last few months.
>>
>> This has been going on long enough. Took a quick look as to why this
>> might be the case.
>>
>> 1) A record and PTR match, so that's not the issue:
>> projects.theforeman.org. 3552 IN A 173.255.232.203
>> 203.232.255.173.in-addr.arpa domain name pointer projects.theforeman.org.
>>
>> 2) spf record looks a bit odd? Might need to dig in and confirm it's
>> doing what we want.:
>> theforeman.org. 3600 IN TXT "v=spf1 a mx ptr ~all"
>
> This is OK, I just signed up to redmine from gmail and the headers show
> it validated.
>
> Received-SPF: pass (google.com: domain of noreply@theforeman.org
> designates 173.255.232.203 as permitted sender) client-ip=173.255.232.203;
>
>> 3) Seems no MX records for theforeman.org domain. I'm not sure if this
>> is a problem, but if I were writing a spam filter, "no mx record"
>> would certainly be a red flag for me.
>
> Yeah, it's technically valid though, as the A record is used as a fallback.
>
>> 4) I checked RBL lists for this IP, and it came back clean.
>> http://www.anti-abuse.org/multi-rbl-check-results/?host=173.255.232.203
>>
>> 5) Is there something else going on that might be getting these
>> flagged as spam? (It's pretty universal for users of gmail for sure,
>> and it's definitely our problem.)
>
> My activation e-mail went straight to spam in gmail too, with a popup
> saying that many users had marked them as spam. Not sure what we can do
> about that, the help pages weren't terribly useful.
If you still have it, can you forward me a copy of the registration
email with headers intact?
Thanks,
Brian
···
On Tue, May 28, 2013 at 3:39 PM, Dominic Cleal wrote:
> On 28/05/13 17:03, Brian Gupta wrote:
–
Dominic Cleal
Red Hat Engineering
–
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