Redmine not sending mails?

We’ve had reports of Redmine not sending confirmation emails for new accounts. Can anyone confirm if they’ve had mail from Redmine recently (ideally today)?

I think Redmine still runs on Dom’s Mailgun account - I can migrate it to a Foreman managed one easily enough, but perhaps I should update the domain to projects.theforeman.org while I’m at it?

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Last emails I have from Redmine were Jan 23.

looking at the logs, I see the following error:

Email delivery error: 535 5.7.0 You've reached the message limit you set on account

I can see this starting Jan 24 (UTC) and it seems we have lost a few hundred emails…

Greg - can we switch to the same mail that discourse is running on? thanks!

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Thanks Ohad, I’ll sort out some DKIM & SPF records for you to apply later today. I think it makes sense to set up a proper subdomain, any objections?

Gwmngilfen https://community.theforeman.org/u/gwmngilfen Community Lead
January 28

Thanks Ohad, I’ll sort out some DKIM & SPF records for you to apply later
today. I think it makes sense to set up a proper subdomain, any objections?

no objections - what did you have in mind?

:slight_smile:

Records are done, I’ll make the required changes to Redmine tonight.

Update complete, and the git repo is updated with the config changes. Email appears to be working for a quick test (I created a new user and got the confirmation email), so hopefully all is fine. Do report back if there’s issues.

I’ll monitor the volume and see if we stay with our 50k/month volume limit with both Redmine and Discourse on the same account. Hopefully that’ll be fine.

Definitely working for me here. If you had filters for these emails, notice the format of the Subject line changed slightly so you may have to change them.

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