Problem:
Actions::Katello::Host::Update task ends in error state with error:
NoMethodError: undefined method `match’ for nil:NilClass
Expected outcome:
No error
Foreman and Proxy versions:
Foreman 1.24.0
Katello 3.14
Foreman and Proxy plugin versions:
Ansible 3.0.1
Dynflow 0.2.4
HTTPBoot 1.24.0
Pulp 1.5.0
Pulp server 2.21
SSH 0.2.1
TFTP 1.24.0
TFTP serverfalse
Templates 1.24.0
Distribution and version:
Other relevant data:
Backtrace:
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/models/katello/rhsm_fact_parser.rb:69:in `os_release_name'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/models/katello/rhsm_fact_parser.rb:59:in `operatingsystem'
/usr/share/foreman/app/models/host/base.rb:199:in `block in set_non_empty_values'
/usr/share/foreman/app/models/host/base.rb:198:in `each'
/usr/share/foreman/app/models/host/base.rb:198:in `set_non_empty_values'
/usr/share/foreman/app/models/host/base.rb:193:in `populate_fields_from_facts'
/usr/share/foreman/app/models/host/managed.rb:416:in `populate_fields_from_facts'
/usr/share/foreman/app/models/concerns/puppet_host_extensions.rb:3:in `populate_fields_from_facts'
/usr/share/foreman/app/models/host/base.rb:168:in `block in parse_facts'
/usr/share/foreman/app/services/foreman/telemetry_helper.rb:27:in `telemetry_duration_histogram'
/usr/share/foreman/app/models/host/base.rb:167:in `parse_facts'
/usr/share/foreman/app/models/host/base.rb:153:in `import_facts'
/usr/share/foreman/app/models/host/managed.rb:330:in `import_facts'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/models/katello/host/subscription_facet.rb:219:in `update_facts'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/katello/host/update.rb:46:in `block in run'
/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:108:in `as'
/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:114:in `as_anonymous_admin'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/katello/host/update.rb:43:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action.rb:563:in `block (3 levels) in execute_run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:27:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:19:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/middleware/remote_action.rb:16:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/middleware/remote_action.rb:40:in `block in as_remote_user'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/models/katello/concerns/user_extensions.rb:21:in `cp_config'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/middleware/remote_action.rb:27:in `as_cp_user'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/middleware/remote_action.rb:39:in `as_remote_user'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/middleware/remote_action.rb:16:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:23:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:27:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:19:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/rails_executor_wrap.rb:14:in `block in run'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/activesupport-5.2.1/lib/active_support/execution_wrapper.rb:87:in `wrap'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/rails_executor_wrap.rb:13:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:23:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:27:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:19:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action/progress.rb:31:in `with_progress_calculation'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action/progress.rb:17:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:23:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:27:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:19:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/middleware/keep_locale.rb:11:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/middleware/keep_locale.rb:22:in `with_locale'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.14.0/app/lib/actions/middleware/keep_locale.rb:11:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:23:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:27:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:19:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_request_id.rb:15:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_request_id.rb:49:in `restore_current_request_id'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_request_id.rb:15:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:23:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:27:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:19:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_timezone.rb:15:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_timezone.rb:44:in `restore_curent_timezone'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_timezone.rb:15:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:23:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:27:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:19:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_user.rb:15:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_user.rb:44:in `restore_curent_user'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_user.rb:15:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:23:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:27:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:19:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_taxonomies.rb:15:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_taxonomies.rb:45:in `restore_current_taxonomies'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.17.4/app/lib/actions/middleware/keep_current_taxonomies.rb:15:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:23:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:27:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:19:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware.rb:32:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/stack.rb:23:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/middleware/world.rb:31:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action.rb:562:in `block (2 levels) in execute_run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action.rb:561:in `catch'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action.rb:561:in `block in execute_run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action.rb:475:in `block in with_error_handling'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action.rb:475:in `catch'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action.rb:475:in `with_error_handling'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action.rb:556:in `execute_run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/action.rb:285:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/execution_plan/steps/abstract_flow_step.rb:18:in `block (2 levels) in execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/execution_plan/steps/abstract.rb:167:in `with_meta_calculation'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/execution_plan/steps/abstract_flow_step.rb:17:in `block in execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/execution_plan/steps/abstract_flow_step.rb:32:in `open_action'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/execution_plan/steps/abstract_flow_step.rb:16:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/director.rb:68:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/executors/parallel/worker.rb:15:in `block in on_message'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/executors.rb:12:in `run_user_code'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/executors/parallel/worker.rb:14:in `on_message'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/context.rb:46:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/executes_context.rb:7:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/actor.rb:106:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/awaits.rb:15:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/sets_results.rb:14:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/actor.rb:47:in `block in on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/actor.rb:59:in `with_backtrace'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.1/lib/dynflow/actor.rb:47:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/buffer.rb:38:in `process_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/buffer.rb:31:in `process_envelopes?'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/buffer.rb:20:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/termination.rb:55:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/removes_child.rb:10:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/sets_results.rb:14:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/core.rb:162:in `process_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/core.rb:96:in `block in on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/core.rb:119:in `block (2 levels) in schedule_execution'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/synchronization/mutex_lockable_object.rb:41:in `block in synchronize'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/synchronization/mutex_lockable_object.rb:41:in `synchronize'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/synchronization/mutex_lockable_object.rb:41:in `synchronize'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/core.rb:116:in `block in schedule_execution'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/serialized_execution.rb:18:in `call'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/serialized_execution.rb:96:in `work'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/serialized_execution.rb:77:in `block in call_job'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:348:in `run_task'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:337:in `block (3 levels) in create_worker'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:320:in `loop'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:320:in `block (2 levels) in create_worker'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:319:in `catch'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:319:in `block in create_worker'
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'May be a case of pebcak error ( https://en.wiktionary.org/wiki/PEBCAK ).
It appears i’ve forgotten to update the foreman-client repo versions since 1.22 - updating that now and will report back if it fixes the problem.
updating clients doesn’t appear to have fixed the issue - this is however only happening for 3 hosts, as far as i’ve noticed.
Any pointers as to what the problem is or what to try next would be greatly appreciated
Would you be able to add the output of
subscription-manager facts | grep distribution
from one of the 3 hosts that isn’t working properly? I suspect the client is reporting something we aren’t expecting
On one of the docker nodes thats giving the error:
distribution.id: 7.7
distribution.name: Oracle Linux Server
distribution.version: 7.7
distribution.version.modifier: 7