Dear,
We are trying to import our RHEL licences into Foreman, but the import always fails with an ‘Unable to extract export archive’ error.
However, on the server itself we can open the zip file using ‘unzip’, so the archive is not corrupt.
Is there something extra we need to install?
The full trace:
Action:
Actions::Candlepin::Owner::Import
Input:
{"label"=>"Default_Organization",
"path"=>"/usr/share/foreman/tmp/import_4f56b9a07dca2b65fc04.zip",
"force"=>nil,
"session_id"=>nil,
"remote_user"=>"admin",
"remote_cp_user"=>"admin",
"current_request_id"=>nil,
"current_timezone"=>"Europe/Brussels",
"current_user_id"=>16,
"current_organization_id"=>1,
"current_location_id"=>nil}
Output:
{}
Exception:
Katello::Errors::CandlepinError: Unable to extract export archive
Backtrace:
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/propagate_candlepin_errors.rb:21:in `rescue in propagate_candlepin_errors'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/propagate_candlepin_errors.rb:18:in `propagate_candlepin_errors'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/propagate_candlepin_errors.rb:9:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:26:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:18:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/remote_action.rb:16:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/remote_action.rb:40:in `block in as_remote_user'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/models/katello/concerns/user_extensions.rb:21:in `cp_config'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/remote_action.rb:27:in `as_cp_user'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/remote_action.rb:39:in `as_remote_user'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/remote_action.rb:16:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:26:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:18:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/rails_executor_wrap.rb:14:in `block in run'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/activesupport-5.2.1/lib/active_support/execution_wrapper.rb:87:in `wrap'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/rails_executor_wrap.rb:13:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:26:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:18:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action/progress.rb:30:in `with_progress_calculation'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action/progress.rb:16:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:26:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:18:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/keep_locale.rb:11:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/keep_locale.rb:22:in `with_locale'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.12.3/app/lib/actions/middleware/keep_locale.rb:11:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:26:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:18:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_request_id.rb:15:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_request_id.rb:49:in `restore_current_request_id'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_request_id.rb:15:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:26:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:18:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_timezone.rb:15:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_timezone.rb:44:in `restore_curent_timezone'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_timezone.rb:15:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:26:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:18:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_user.rb:15:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_user.rb:44:in `restore_curent_user'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_user.rb:15:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:26:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:18:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_taxonomies.rb:15:in `block in run'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_taxonomies.rb:45:in `restore_current_taxonomies'
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.15.11/app/lib/actions/middleware/keep_current_taxonomies.rb:15:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:26:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:18:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware.rb:31:in `run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/stack.rb:22:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/middleware/world.rb:30:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action.rb:537:in `block (2 levels) in execute_run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action.rb:536:in `catch'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action.rb:536:in `block in execute_run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action.rb:450:in `block in with_error_handling'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action.rb:450:in `catch'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action.rb:450:in `with_error_handling'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action.rb:531:in `execute_run'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/action.rb:277:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/execution_plan/steps/abstract_flow_step.rb:17:in `block (2 levels) in execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/execution_plan/steps/abstract.rb:162:in `with_meta_calculation'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/execution_plan/steps/abstract_flow_step.rb:16:in `block in execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/execution_plan/steps/abstract_flow_step.rb:30:in `open_action'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/execution_plan/steps/abstract_flow_step.rb:15:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/director.rb:43:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/executors/parallel/worker.rb:14:in `block in on_message'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/executors.rb:12:in `run_user_code'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/executors/parallel/worker.rb:13:in `on_message'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/context.rb:46:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/executes_context.rb:7:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.2.3/lib/dynflow/actor.rb:26:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/awaits.rb:15:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/sets_results.rb:14:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/buffer.rb:38:in `process_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/buffer.rb:31:in `process_envelopes?'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/buffer.rb:20:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/termination.rb:55:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/removes_child.rb:10:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/abstract.rb:25:in `pass'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/behaviour/sets_results.rb:14:in `on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/core.rb:162:in `process_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/core.rb:96:in `block in on_envelope'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/core.rb:119:in `block (2 levels) in schedule_execution'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/synchronization/mutex_lockable_object.rb:41:in `block in synchronize'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/synchronization/mutex_lockable_object.rb:41:in `synchronize'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/synchronization/mutex_lockable_object.rb:41:in `synchronize'
/opt/theforeman/tfm/root/usr/share/gems/gems/concurrent-ruby-edge-0.4.1/lib-edge/concurrent/actor/core.rb:116:in `block in schedule_execution'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/serialized_execution.rb:18:in `call'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/serialized_execution.rb:96:in `work'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/serialized_execution.rb:77:in `block in call_job'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:348:in `run_task'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:337:in `block (3 levels) in create_worker'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:320:in `loop'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:320:in `block (2 levels) in create_worker'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:319:in `catch'
/opt/theforeman/tfm-ror52/root/usr/share/gems/gems/concurrent-ruby-1.1.4/lib/concurrent/executor/ruby_thread_pool_executor.rb:319:in `block in create_worker'
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'