Can't update my repos from Orcharhino (satellite) on Ubuntu18.04

Support
1

Hello everyone and thanks for who’s read me

Problem:
I can’t update my package whith apt update (whatch screenshot)
I have redo the activation key from my proxy (orcharhino)
but nothing different.
I have the same configuration with another server Ubuntu but without probleme.
I don’t understand where is the failure.
Someone can help me please ?

sorry for my bad english.

Expected outcome:

image
image1920×682 248 KB

Foreman and Proxy versions:
Orcharhino 5.12.2

Foreman and Proxy plugin versions:

Distribution and version:
Orcharhino : OracleLinux 7.9 x86_64
servers wrong: Ubuntu 18.04 amd64

Other relevant data:

2

Since you have another Ubuntu server that doesn’t experience the problem, could you please provide the output of the following commands: ‘# subscription-manager repos’ and ‘apt-cache policy’? Please be sure to change your server name, IP, and other sensitive information in the output for security reasons.

3

Hello Yunus, thanks for your help, I have one error in ‘subscription-manager repos’ :

root@apinforext02:~# subscription-manager repos
Unable to find Subscription Manager module.
Error: No module named requests

root@apinforext02:~# apt-cache policy
Package files:
100 /var/lib/dpkg/status
release a=now
Pinned packages:

4

Please try to re-register the host first.

# subscription-manager unregister

# subscription-manager clean

# subscription-manager register --org="MY_ORG" --activationkey="MY_ActivationKey"

If it doesn’t work, remove the subscription-manager and install it again.

# apt remove subscription-manager*
# apt install subscription-manager
5

Please also try to install following package and test it :

apt-get install python-requests
6

Hi @gaby
I’d recommend to open an issue in the ATIX support portal.
I’m pretty sure you’ll get the help you need there :wink:

Best regards,
Mark

7

Thanks Yunus,
I followed your recommandation but it doesn’t fix my problem.

I will open a case.
thanks all