Capsule failing to sync

Support
1

I have a capsule that is failing to sync. It has been working for about 2
months now. This morning I came onto the box and it look like it could no
longer connect to mongo so I rebooted. Everything came back it will not
sync. Usually I have to bounce the goferd service and it will begin to do
its thing. I also tried pushing a sync to it via Hammer CLI. It just
hangs for ever at 75%

Does anyone have any suggestions? Is there away to make it wipe its self
and resync everything? Note this is Katello 2.3 and we have other capsules
that are working fine.

Thank
Travis

2

Can you look at the task for the sync to see what step it is hanging at?

··· On Fri, May 6, 2016 at 8:26 PM, Travis Camechis wrote:

I have a capsule that is failing to sync. It has been working for about 2
months now. This morning I came onto the box and it look like it could no
longer connect to mongo so I rebooted. Everything came back it will not
sync. Usually I have to bounce the goferd service and it will begin to do
its thing. I also tried pushing a sync to it via Hammer CLI. It just
hangs for ever at 75%

Does anyone have any suggestions? Is there away to make it wipe its self
and resync everything? Note this is Katello 2.3 and we have other capsules
that are working fine.

Thank
Travis

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Eric D. Helms
Red Hat Engineering
Ph.D. Student - North Carolina State University

3

Actions::Pulp::Consumer::SyncNode

State: waiting for Pulp to start the task

Output:

{"pulp_tasks"=>
[{"exception"=>nil,
"task_type"=>nil,
"_href"=>"/pulp/api/v2/tasks/5596cb13-2899-446e-b043-5ab289dabe01/",
"task_id"=>"5596cb13-2899-446e-b043-5ab289dabe01",
"tags"=>
["pulp:consumer:6b5558f2-78d1-43fa-a981-a47d615ce582",
"pulp:action:unit_update"],
"finish_time"=>nil,
"_ns"=>"task_status",
"start_time"=>nil,
"traceback"=>nil,
"spawned_tasks"=>[],
"progress_report"=>{},
"queue"=>"agent.dq",
"state"=>"accepted",
"worker_name"=>"agent",
"result"=>nil,
"error"=>nil,
"_id"=>{"$oid"=>"572e4296c5091a558a7a40f8"},
"id"=>"572e4296c5091a558a7a40f8"}],
"poll_attempts"=>{"total"=>25, "failed"=>0},
"sync_task_is_accepted"=>true}

··· On Saturday, May 7, 2016 at 10:03:09 AM UTC-4, Eric Helms wrote: > > Can you look at the task for the sync to see what step it is hanging at? > > On Fri, May 6, 2016 at 8:26 PM, Travis Camechis > wrote: > >> I have a capsule that is failing to sync. It has been working for about >> 2 months now. This morning I came onto the box and it look like it could >> no longer connect to mongo so I rebooted. Everything came back it will not >> sync. Usually I have to bounce the goferd service and it will begin to do >> its thing. I also tried pushing a sync to it via Hammer CLI. It just >> hangs for ever at 75% >> >> Does anyone have any suggestions? Is there away to make it wipe its self >> and resync everything? Note this is Katello 2.3 and we have other capsules >> that are working fine. >> >> Thank >> Travis >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Foreman users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to foreman-user...@googlegroups.com . >> To post to this group, send email to forema...@googlegroups.com >> . >> Visit this group at https://groups.google.com/group/foreman-users. >> For more options, visit https://groups.google.com/d/optout. >> > > > > -- > Eric D. Helms > Red Hat Engineering > Ph.D. Student - North Carolina State University >