Content View not showing in Webgui after update

Support
1

Problem: After an update Content Views are not displaying and host or package information.

Expected outcome:

Foreman and Proxy versions:

Foreman and Proxy plugin versions:

Distribution and version:

Version: 2.3.5
API Version: v2
Database:
Status: ok
Server Response: Duration: 0ms
Plugins:

  1. Name: foreman-tasks
    Version: 3.0.6
  2. Name: foreman_discovery
    Version: 16.3.4
  3. Name: foreman_remote_execution
    Version: 4.2.2
  4. Name: katello
    Version: 3.18.4
    Smart Proxies:
  5. Name: leuspafor01.leinternal.com
    Version: 2.3.5
    Status: ok
    Features:
    1. Name: dynflow
      Version: 0.3.0
    2. Name: ssh
      Version: 0.3.1
    3. Name: pulp
      Version: 2.1.0
    4. Name: pulpcore
      Version: 2.1.0
    5. Name: templates
      Version: 2.3.5
    6. Name: tftp
      Version: 2.3.5
    7. Name: puppetca
      Version: 2.3.5
    8. Name: puppet
      Version: 2.3.5
    9. Name: logs
      Version: 2.3.5
      10)Name: httpboot
      Version: 2.3.5
      11)Name: registration
      Version: 2.3.5
      Compute Resources:

candlepin:
Status: ok
Server Response: Duration: 27ms
candlepin_events:
Status: ok
message: 3 Processed, 0 Failed
Server Response: Duration: 0ms
candlepin_auth:
Status: ok
Server Response: Duration: 20ms
katello_events:
Status: ok
message: 0 Processed, 0 Failed
Server Response: Duration: 0ms
pulp:
Status: ok
Server Response: Duration: 64ms
pulp_auth:
Status: ok
Server Response: Duration: 44ms
foreman_tasks:
Status: ok
Server Response: Duration: 4ms

Other relevant data:

2

What kind of update to you mean?
Did you make an update to a Content View which then “looses” all packages? Do you have a corresponding task and was it successful?

Or did you update your foreman/katello? From which version to which version did you update?

3

Which specific screen are you on? What do you expect to see and what do you actually see?