So yes, it’s entirely configuable, with the default (obviously) being [$sitename][$category]. I played around with a few options when setting this up and couldn’t get anything I was entirely happy with.
- Dropping [TheForeman] isn’t great if you’re not filtering into folders, as it helps to be clear where the email originated - especially if you belong to multiple forums
- Dropping the category (eg [Support]) has the Gmail filtering issue as @ekohl said
- Shortening it (eg [tfm][Support]) just looked weird, to me anyway
I think using something like [tfm] is probably the best compromise ([tfm][Support] is 14 chars, vs [foreman-users] at 15, so very similar), but we’re already seeing multiple views on this in just 3 comments so I don’t think we’re going to make everyone happy . Perhaps a poll is the way forward?
@ekohl that sounds like worth starting a new thread about, the email template may be sufficiently customizable once I have a moment to look into it.