[katello 2.3.1] Refresh errata applicability for content hosts

Support
#1

Hello,

i'm experiencing a strange behaviour on content host list. Some, even if
connected to a content view that has several errata to apply, reports 0
erratas. Several of these hosts are running rhel 5.10 or rhel 6.6 and the
content views they're assigned contains rhel 5.11 and 6.7 respectively.

Is there a way to trigger the recalculation of erratas?

I'm running katello 2.3.1 on foreman 1.9.3

Thank you,

Luca

#2

Hey Luca,

You could try running the following on the hosts:

sudo yum clean all; sudo subscription-manager refresh; sudo yum repolist; sudo katello-package-upload

That should force a recalculation of applicability as well as upload a list of the installed packages.

Thanks,
Walden

··· ----- Original Message ----- From: "Luca Lorenzetto" To: "Foreman users" Sent: Friday, January 15, 2016 9:14:07 AM Subject: [foreman-users] [katello 2.3.1] Refresh errata applicability for content hosts

Hello,

i’m experiencing a strange behaviour on content host list. Some, even if
connected to a content view that has several errata to apply, reports 0
erratas. Several of these hosts are running rhel 5.10 or rhel 6.6 and the
content views they’re assigned contains rhel 5.11 and 6.7 respectively.

Is there a way to trigger the recalculation of erratas?

I’m running katello 2.3.1 on foreman 1.9.3

Thank you,

Luca

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#3

Hello Walden,

i just tried on one client cut it's still 0. Does this action has to
trigger some job?

Luca

··· On Fri, Jan 15, 2016 at 3:26 PM, Walden Raines wrote: > Hey Luca, > > You could try running the following on the hosts: > > sudo yum clean all; sudo subscription-manager refresh; sudo yum repolist; sudo katello-package-upload > >

–
"E’ assurdo impiegare gli uomini di intelligenza eccellente per fare
calcoli che potrebbero essere affidati a chiunque se si usassero delle
macchine"
Gottfried Wilhelm von Leibnitz, Filosofo e Matematico (1646-1716)

"Internet è la più grande biblioteca del mondo.
Ma il problema è che i libri sono tutti sparsi sul pavimento"
John Allen Paulos, Matematico (1945-vivente)

Luca ‘remix_tj’ Lorenzetto, http://www.remixtj.net , lorenzetto.luca@gmail.com

#4

Luca,

Have you installed katello-agent on the client machine? Some logs from the
client would be good also.

Sean

··· On Fri, 15 Jan 2016, 15:02 Luca 'remix_tj' Lorenzetto < lorenzetto.luca@gmail.com> wrote:

On Fri, Jan 15, 2016 at 3:26 PM, Walden Raines walden@redhat.com wrote:

Hey Luca,

You could try running the following on the hosts:

sudo yum clean all; sudo subscription-manager refresh; sudo yum
repolist; sudo katello-package-upload

Hello Walden,

i just tried on one client cut it’s still 0. Does this action has to
trigger some job?

Luca

–
"E’ assurdo impiegare gli uomini di intelligenza eccellente per fare
calcoli che potrebbero essere affidati a chiunque se si usassero delle
macchine"
Gottfried Wilhelm von Leibnitz, Filosofo e Matematico (1646-1716)

"Internet è la più grande biblioteca del mondo.
Ma il problema è che i libri sono tutti sparsi sul pavimento"
John Allen Paulos, Matematico (1945-vivente)

Luca ‘remix_tj’ Lorenzetto, http://www.remixtj.net , <
lorenzetto.luca@gmail.com>

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#5

> Luca,
>
> Have you installed katello-agent on the client machine? Some logs from the
> client would be good also.
>

Yes, i've katello-agent installed:

[root@pmsic3 ~]# rpm -qa | grep katello-agent
katello-agent-2.3.1-4.el5

Which logs you need?

On /var/log/messages there's nothing useful (only puppet agent
messages). On rhsm.log there is this output
http://pastebin.com/wm2zGL7g that appeared after subscription-manager
refresh

Luca

··· On Fri, Jan 15, 2016 at 4:13 PM, Sean O'Keeffe wrote:

Sean

–
"E’ assurdo impiegare gli uomini di intelligenza eccellente per fare
calcoli che potrebbero essere affidati a chiunque se si usassero delle
macchine"
Gottfried Wilhelm von Leibnitz, Filosofo e Matematico (1646-1716)

"Internet è la più grande biblioteca del mondo.
Ma il problema è che i libri sono tutti sparsi sul pavimento"
John Allen Paulos, Matematico (1945-vivente)

Luca ‘remix_tj’ Lorenzetto, http://www.remixtj.net , lorenzetto.luca@gmail.com

#6

Maybe i've found the issue. On several hosts goferd has stopped (don't
know why).

Luca

··· On Fri, Jan 15, 2016 at 4:42 PM, Luca 'remix_tj' Lorenzetto wrote: > On Fri, Jan 15, 2016 at 4:13 PM, Sean O'Keeffe wrote: >> Luca, >> >> Have you installed katello-agent on the client machine? Some logs from the >> client would be good also. >> > > Yes, i've katello-agent installed: > > [root@pmsic3 ~]# rpm -qa | grep katello-agent > katello-agent-2.3.1-4.el5 > > Which logs you need? > > On /var/log/messages there's nothing useful (only puppet agent > messages). On rhsm.log there is this output > http://pastebin.com/wm2zGL7g that appeared after subscription-manager > refresh > >

–
"E’ assurdo impiegare gli uomini di intelligenza eccellente per fare
calcoli che potrebbero essere affidati a chiunque se si usassero delle
macchine"
Gottfried Wilhelm von Leibnitz, Filosofo e Matematico (1646-1716)

"Internet è la più grande biblioteca del mondo.
Ma il problema è che i libri sono tutti sparsi sul pavimento"
John Allen Paulos, Matematico (1945-vivente)

Luca ‘remix_tj’ Lorenzetto, http://www.remixtj.net , lorenzetto.luca@gmail.com

#7

Can I have var/log/messages when you restart gofer ?

··· On Fri, 15 Jan 2016, 15:48 Luca 'remix_tj' Lorenzetto < lorenzetto.luca@gmail.com> wrote:

On Fri, Jan 15, 2016 at 4:42 PM, Luca ‘remix_tj’ Lorenzetto > lorenzetto.luca@gmail.com wrote:

On Fri, Jan 15, 2016 at 4:13 PM, Sean O’Keeffe seanokeeffe797@gmail.com > wrote:

Luca,

Have you installed katello-agent on the client machine? Some logs from
the

client would be good also.

Yes, i’ve katello-agent installed:

[root@pmsic3 ~]# rpm -qa | grep katello-agent
katello-agent-2.3.1-4.el5

Which logs you need?

On /var/log/messages there’s nothing useful (only puppet agent
messages). On rhsm.log there is this output
http://pastebin.com/wm2zGL7g that appeared after subscription-manager
refresh

Maybe i’ve found the issue. On several hosts goferd has stopped (don’t
know why).

Luca

–
"E’ assurdo impiegare gli uomini di intelligenza eccellente per fare
calcoli che potrebbero essere affidati a chiunque se si usassero delle
macchine"
Gottfried Wilhelm von Leibnitz, Filosofo e Matematico (1646-1716)

"Internet è la più grande biblioteca del mondo.
Ma il problema è che i libri sono tutti sparsi sul pavimento"
John Allen Paulos, Matematico (1945-vivente)

Luca ‘remix_tj’ Lorenzetto, http://www.remixtj.net , <
lorenzetto.luca@gmail.com>

–
You received this message because you are subscribed to the Google Groups
"Foreman users" group.
To unsubscribe from this group and stop receiving emails from it, send an
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#8

Hi Sean,

this is the log when i restart goferd on an host. Here the service
doesn't start:

··· On Fri, Jan 15, 2016 at 5:13 PM, Sean O'Keeffe wrote: > Can I have var/log/messages when you restart gofer ? > >

–
"E’ assurdo impiegare gli uomini di intelligenza eccellente per fare
calcoli che potrebbero essere affidati a chiunque se si usassero delle
macchine"
Gottfried Wilhelm von Leibnitz, Filosofo e Matematico (1646-1716)

"Internet è la più grande biblioteca del mondo.
Ma il problema è che i libri sono tutti sparsi sul pavimento"
John Allen Paulos, Matematico (1945-vivente)

Luca ‘remix_tj’ Lorenzetto, http://www.remixtj.net , lorenzetto.luca@gmail.com

#9

Sorry, missing paste:

Jan 18 08:40:51 vltidesign001 goferd: [INFO][Thread-1]
gofer.rmi.store:116 - Using: /var/lib/gofer/messaging/pending/builtin
Jan 18 08:40:51 vltidesign001 goferd: [INFO][MainThread]
gofer.agent.plugin:610 - plugin:builtin loaded using:
/usr/share/gofer/plugins/builtin.py
Jan 18 08:40:51 vltidesign001 goferd: [INFO][Thread-2]
gofer.rmi.store:116 - Using:
/var/lib/gofer/messaging/pending/katelloplugin
Jan 18 08:40:51 vltidesign001 goferd: [INFO][MainThread]
gofer.agent.plugin:610 - plugin:katelloplugin loaded using:
/usr/lib/gofer/plugins/katelloplugin.py
Jan 18 08:40:51 vltidesign001 goferd: [INFO][MainThread]
rhsm.connection:583 - Using certificate authentication: key =
/etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca =
/etc/rhsm/ca/, insecure = False
Jan 18 08:40:51 vltidesign001 goferd: [INFO][MainThread]
rhsm.connection:596 - Connection Built: host:
vlpisatel001.intranet.it, port: 443, handler: /rhsm
Jan 18 08:40:52 vltidesign001 goferd: [INFO][MainThread]
katelloplugin:170 - Using /etc/rhsm/ca/katello-default-ca.pem as the
ca cert for qpid connection
Jan 18 08:40:52 vltidesign001 goferd: [INFO][MainThread]
rhsm.connection:583 - Using certificate authentication: key =
/etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca =
/etc/rhsm/ca/, insecure = False
Jan 18 08:40:52 vltidesign001 goferd: [INFO][MainThread]
rhsm.connection:596 - Connection Built: host:
vlpisatel001.intranet.it, port: 443, handler: /rhsm
Jan 18 08:40:52 vltidesign001 goferd: [INFO][MainThread]
katelloplugin:344 - reporting: {'enabled_repos': {'repos':
[{'baseurl': ['https://vlpisatel001.intranet.it/pulp/repos/organization/Test/RHEL_5_64bit/custom/organization/tools_RH5_x86_64'],
'repositoryid': 'organization_organization_tools_RH5_x86_64'},
{'baseurl': ['https://vlpisatel001.intranet.it/pulp/repos/organization/Test/RHEL_5_64bit/custom/Katello_Agent/5Server_x86_64'],
'repositoryid': 'organization_Katello_Agent_5Server_x86_64'},
{'baseurl': ['https://vlpisatel001.intranet.it/pulp/repos/organization/Test/RHEL_5_64bit/custom/Puppet_x86_64_RH5/Puppet_Products_x86_64_RH5'],
'repositoryid':
'organization_Puppet_x86_64_RH5_Puppet_Products_x86_64_RH5'},
{'baseurl': ['https://vlpisatel001.intranet.it/pulp/repos/organization/Test/RHEL_5_64bit/custom/Puppet_x86_64_RH5/Puppet_dependencies_x86_64_RH5'],
'repositoryid':
'organization_Puppet_x86_64_RH5_Puppet_dependencies_x86_64_RH5'},
{'baseurl': ['https://vlpisatel001.intranet.it/pulp/repos/organization/Test/RHE
Jan 18 08:40:52 vltidesign001 goferd: [ERROR][MainThread]
katelloplugin:148 - send enabled report failed: undefined local
variable or method `unknown_paths' for
#<Katello::System:0x007f92ad8fd378>

I noticed also that on a machine where i started the service on friday
now the service is dead and i had to restart. When restarting the log
is this:

Jan 18 08:46:27 pmsic3 goferd: [INFO][Thread-1] gofer.rmi.store:116 -
Using: /var/lib/gofer/messaging/pending/builtin
Jan 18 08:46:27 pmsic3 goferd: [INFO][MainThread]
gofer.agent.plugin:610 - plugin:builtin loaded using:
/usr/share/gofer/plugins/builtin.py
Jan 18 08:46:27 pmsic3 goferd: [INFO][Thread-2] gofer.rmi.store:116 -
Using: /var/lib/gofer/messaging/pending/katelloplugin
Jan 18 08:46:27 pmsic3 goferd: [INFO][MainThread]
gofer.agent.plugin:610 - plugin:katelloplugin loaded using:
/usr/lib/gofer/plugins/katelloplugin.py
Jan 18 08:46:27 pmsic3 goferd: [INFO][MainThread] rhsm.connection:583

And the service is now ok.

··· 2016-01-18 8:43 GMT+01:00 Luca 'remix_tj' Lorenzetto : > On Fri, Jan 15, 2016 at 5:13 PM, Sean O'Keeffe wrote: >> Can I have var/log/messages when you restart gofer ? >> >> > > Hi Sean, > > this is the log when i restart goferd on an host. Here the service > doesn't start:

–
"E’ assurdo impiegare gli uomini di intelligenza eccellente per fare
calcoli che potrebbero essere affidati a chiunque se si usassero delle
macchine"
Gottfried Wilhelm von Leibnitz, Filosofo e Matematico (1646-1716)

"Internet è la più grande biblioteca del mondo.
Ma il problema è che i libri sono tutti sparsi sul pavimento"
John Allen Paulos, Matematico (1945-vivente)

Luca ‘remix_tj’ Lorenzetto, http://www.remixtj.net , lorenzetto.luca@gmail.com