No module named 'katello.tracer' when apt install or remove

Aidenx · May 18, 2024, 9:28am

Problem:
When I use apt install and apt remove return error below
ModuleNotFoundError: No module named ‘katello.tracer’
E: Problem executing scripts DPkg::Post-Invoke ‘/sbin/katello-tracer-upload’
E: Sub-process returned an error code
Expected outcome:
no error
Foreman and Proxy versions:
3.7.1
Foreman and Proxy plugin versions:

Distribution and version:

Other relevant data:

iballou · May 20, 2024, 6:04pm

Hi @Aidenx ,

I’m not sure about how the Debian packages for katello-host-tools work, but is GitHub - Katello/katello-host-tools: Client side agent for package actions from katello installed completely? Where did you get the apt packages from?

@maximilian might be able to help point to more documentation for debian clients.

Aidenx · May 21, 2024, 1:59am

Hi @iballou ,

This is Ubuntu 22.04 server created by Foreman.

The package from Index of /Ubuntu22LTS

Aidenx · May 21, 2024, 2:41am

Another Ubuntu 22.04 server installed old katello version no error return code.

bassmans-check · May 21, 2024, 1:46pm

I see this too on Debian 11.

Seems to be related to the package update to python3-katello-* to v4.4.0 @ ATIX Debian repo - something changed between releases there.
This did not happen with katello-host-tools v4.2.3 before.

Also, trying to install python-katello-host-tools-tracer fails due to unmet dependency for python-subscription-manager.

bassmans-check · May 22, 2024, 6:17am

Digging further: in katello-host-tools 4.3 tracer was split out into a subpackage katello.tracer, but its files are missing from the 4.4.0-debs:

python3-katello-host-tools=4.4.0-1 only includes the base katello python code
python3-katello-host-tools-tracer=4.4.0-1 only includes the apt-tracer glue code

Could you repackage the debs and add back the tracer python files?

Bernhard_Suttner · May 22, 2024, 7:10am

Sorry. We are working on it.

bassmans-check · May 22, 2024, 7:18am

@Bernhard_Suttner No need to apologize — humans make mistakes, after all.
Just glad you are providing such amazing tools and community service!
(And doing my bit in it by finding things out ;-))

Hamsjelv · May 22, 2024, 12:37pm

Hello Bernhard,
Do you have an estimated ETA of a fix ?

We are discussing whether we should handle versions of this package in our configuration management system and build system.

but before we initiate that work, we would like to know if you are about to release a fix or you estimate 14 days before a fix is released.

/Martin

Bernhard_Suttner · May 22, 2024, 12:43pm

Should be fixed in the next days hopefully.

Hamsjelv · May 22, 2024, 12:50pm

Okay, then we are putting a hold on our other solution.

Thank you for the quick reply.

/Martin

m-bucher · May 22, 2024, 3:55pm

@Hamsjelv @bassmans-check @Aidenx
we have rebuilt the clients and the katello.tracer-module is present now in python3-katello-host-tools package (had no time to test it yet, but the files are there).

martinmorch · May 23, 2024, 5:28am

@m-bucher I just now grabbed:

and unfortunately neither of them seem to contain the files “tracer.py”, “deb_tracer.py” og “zypper_tracer.py” in “./usr/lib/python3/dist-packages/katello/”. According to the repository directory index, the packages were last modified on May 22 2024, a few hours before your latest post onhere.

m-bucher · May 23, 2024, 8:05am

Ah sorry, I was looking at Debian12, where it looks ok. Will have a look at Ubuntu.

m-bucher · May 23, 2024, 5:39pm

Should be fixed now.
Sorry for the inconvenience.

Hamsjelv · May 24, 2024, 7:02am

I can confirm, that the package is fixed, thank you.
Would have preferred, that the package number, had been incremented from 4.4.0-1 to 4.4.0-2 though.