I'm pretty new to Katello and Foreman and since I've updated pulp to the
latest version I'm not able to use any function/feature of it,
Katello/foreman throws always the following error:
There was an issue with the backend service pulp: 500 Internal Server Error
I've tried to debug what's going on but could locate anything in the logs
so far.
Here the version I'm running:
katello-3.4.3-1.el7.noarch
foreman-1.15.2-1.el7.noarch
pulp-client-1.0-1.noarch
pulp-docker-plugins-2.4.0-2.el7.noarch
pulp-katello-1.0.2-1.el7.noarch
pulp-puppet-plugins-2.13.2-1.el7.noarch
pulp-puppet-tools-2.13.2-1.el7.noarch
pulp-rpm-plugins-2.13.2-1.el7.noarch
pulp-selinux-2.13.2-1.el7.noarch
pulp-server-2.13.2-1.el7.noarch
Same happened to me yesterday, but I had forgotten to run:
foreman-installer --scenario katello --upgrade
Did you run this part? If not, this would be the reason for your problem.
You could verify this by looking at /var/log/foreman/production.log. Your
500 errors will look similar to:
You see Katello is being referenced as (3.4.2) rather than (3.4.3).
Posting this part of your production.log will also help diagnose the
problem if this isn't the cause.
D
···
On Tuesday, 18 July 2017 08:48:11 UTC+1, Arsène Gschwind wrote:
>
> Hi all,
>
> I'm pretty new to Katello and Foreman and since I've updated pulp to the
> latest version I'm not able to use any function/feature of it,
> Katello/foreman throws always the following error:
>
> There was an issue with the backend service pulp: 500 Internal Server Error
>
>
> I've tried to debug what's going on but could locate anything in the logs
> so far.
>
> Here the version I'm running:
> katello-3.4.3-1.el7.noarch
> foreman-1.15.2-1.el7.noarch
> pulp-client-1.0-1.noarch
> pulp-docker-plugins-2.4.0-2.el7.noarch
> pulp-katello-1.0.2-1.el7.noarch
> pulp-puppet-plugins-2.13.2-1.el7.noarch
> pulp-puppet-tools-2.13.2-1.el7.noarch
> pulp-rpm-plugins-2.13.2-1.el7.noarch
> pulp-selinux-2.13.2-1.el7.noarch
> pulp-server-2.13.2-1.el7.noarch
>
> Thanks for any help to debug that problem.
>
> rgds,
> Arsène
>
···
On Tuesday, July 18, 2017 at 10:13:05 AM UTC+2, Duncan Innes wrote:
>
> Same happened to me yesterday, but I had forgotten to run:
>
> foreman-installer --scenario katello --upgrade
>
> Did you run this part? If not, this would be the reason for your problem.
> You could verify this by looking at /var/log/foreman/production.log. Your
> 500 errors will look similar to:
>
> 2017-07-17 12:35:53 37103215 [app] [I] Started GET
> "/katello/sync_management" for 192.168.122.1 at 2017-07-17 12:35:53 +0100
> 2017-07-17 12:35:53 37103215 [app] [I] Processing by
> Katello::SyncManagementController#index as HTML
> 2017-07-17 12:35:53 37103215 [app] [I] Current user: admin (administrator)
> 2017-07-17 12:35:53 37103215 [katello/pulp_rest] [E] RestClient.post "
> https://katello.innes.net/pulp/api/v2/repositories/search/", 614 byte(s)
> length, "Accept"=>"*/*; q=0.5, application/xml", "Accept-Encoding"=>"gzip,
> deflate", "Content-Length"=>"614", "accept"=>"application/json",
> "content_type"=>"application/json"
> > \n# => 500 InternalServerError | text/html 531 bytes
> >
> 2017-07-17 12:35:53 37103215 [app] [I] Completed 500 Internal Server Error
> in 49ms (ActiveRecord: 4.1ms)
> 2017-07-17 12:35:53 37103215 [app] [F]
> > RestClient::InternalServerError (500 Internal Server Error):
> > katello (3.4.2) app/models/katello/glue/pulp/repos.rb:53:in
> `prepopulate!'
> > katello (3.4.2) app/helpers/katello/sync_management_helper.rb:38:in
> `collect_repos'
> > katello (3.4.2)
> app/controllers/katello/sync_management_controller.rb:29:in `index'
> > app/controllers/concerns/application_shared.rb:15:in `set_timezone'
> > app/controllers/concerns/foreman/controller/topbar_sweeper.rb:12:in
> `set_topbar_sweeper_controller'
> > katello (3.4.2) lib/katello/params_parser_wrapper.rb:12:in `call'
> > lib/middleware/catch_json_parse_errors.rb:8:in `call'
> > lib/middleware/tagged_logging.rb:18:in `call'
> >
> >
>
> You see Katello is being referenced as (3.4.2) rather than (3.4.3).
>
> Posting this part of your production.log will also help diagnose the
> problem if this isn't the cause.
>
> D
>
> On Tuesday, 18 July 2017 08:48:11 UTC+1, Arsène Gschwind wrote:
>>
>> Hi all,
>>
>> I'm pretty new to Katello and Foreman and since I've updated pulp to the
>> latest version I'm not able to use any function/feature of it,
>> Katello/foreman throws always the following error:
>>
>> There was an issue with the backend service pulp: 500 Internal Server Error
>>
>>
>> I've tried to debug what's going on but could locate anything in the logs
>> so far.
>>
>> Here the version I'm running:
>> katello-3.4.3-1.el7.noarch
>> foreman-1.15.2-1.el7.noarch
>> pulp-client-1.0-1.noarch
>> pulp-docker-plugins-2.4.0-2.el7.noarch
>> pulp-katello-1.0.2-1.el7.noarch
>> pulp-puppet-plugins-2.13.2-1.el7.noarch
>> pulp-puppet-tools-2.13.2-1.el7.noarch
>> pulp-rpm-plugins-2.13.2-1.el7.noarch
>> pulp-selinux-2.13.2-1.el7.noarch
>> pulp-server-2.13.2-1.el7.noarch
>>
>> Thanks for any help to debug that problem.
>>
>> rgds,
>> Arsène
>>
>
