Redhat.repo empty after upgrade

Support
1

Problem: I’ve upgraded my Foreman to 3.5.2, after completing the upgrade all my clients had their redhat.repo emptied

Expected outcome: No changes on redhat.repo

Foreman and Proxy versions: 3.5.2

Foreman and Proxy plugin versions:

Distribution and version: Rocky Linux 8.7 in the Foreman Server, Clients are Centos 7.9 and Rocky 8.x

Other relevant data:

2

hi @atarallo – what is the subscription status of these clients on the webui? does it show that the same subscriptions are assigned that were there before?

when you view the subscription manifest for your organization, (content → subscriptions) what content access mode is set for it?

you can also check from the CLI of one such client subscription-manager identity, subscription-manager status, and subscription-manager list --consumed.

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3

I’ve followed suggesions and did some tests from command line, on affected servers.

subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Current

System Purpose Status: Not Specified

subscription-manager identity
system identity: 769950ea-aa8c-41db-aa9d-5a77a4c51b2e
name: cockpit.company.local
org name: COMPANY
org ID: COMPANY
environment name: Produccion_-_No_critico/RL_8_Produccion


subscription-manager list --consumed
+-------------------------------------------+
   Consumed Subscriptions
+-------------------------------------------+
Subscription Name:   Rocky Linux 8
Provides:            Rocky Linux 8
SKU:                 635987255447
Contract:            
Account:             
Serial:              4226273419119569217
Pool ID:             2c90899884f8099b0185a1696dad042d
Provides Management: No
Active:              True
Quantity Used:       1
Service Type:        
Roles:               
Service Level:       
Usage:               
Add-ons:             
Status Details:      Subscription is current
Subscription Type:   Standard
Starts:              01/11/2023
Ends:                11/30/2049
Entitlement Type:    Physical
4

The Hosts I manage with cockipt are RockyLinux 8.x, should take them all to RockyLinux 8.7 with latest patches.

5

Are there any repository sets on either the related activation key or on the hosts themselves? Also, is the organization using Simple Content Access? You can check that on the org itself I believe.

6

We deleted The repositorys. Made new ones for Rocky 8.x (download all latest patches) then suscribed again al hosts.

7

Search brings me here - I found it the hard way that clock skews can give you an empty redhat.repo file too! Newly racked machine, no internet access, all clock sync were done after puppet is installed - we use subscription in our %post but since the repolist is empty we couldn’t do any of that.

Will look at getting clock synced before kickstart by configuring Foreman to use our internal NTP servers.

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