Several problems installing Katello 2.3 on EL 7.2

Support
1

Hi,

I've been trying to install Katello on RHEL 7.2 and I'm not able to get it
to install. I've tried to overridy manually several of the problems that
reports the installer, but I always end up with a failed installation.

Could not start Service[mongodb]: Execution of
'/usr/share/katello-installer/modules/service_wait/bin/service-wait start
mongod' returned 1: Redirecting to /bin/systemctl start mongod.service
/Stage[main]/Mongodb::Server::Service/Service[mongodb]/ensure: change from
stopped to running failed: Could not start Service[mongodb]: Execution of
'/usr/share/katello-installer/modules/service_wait/bin/service-wait start
mongod' returned 1: Redirecting to /bin/systemctl start mongod.service
/usr/bin/puppet cert --generate katello.epagos.sopo.mgmt.odc.antel.com.uy
returned 23 instead of one of [0]
/Stage[main]/Puppet::Server::Config/Exec[puppet_server_config-generate_ca_cert]/returns:
change from notrun to 0 failed: /usr/bin/puppet cert --generate
katello.epagos.sopo.mgmt.odc.antel.com.uy returned 23 instead of one of [0]
/Stage[main]/Certs::Katello/Certs_bootstrap_rpm[katello-ca-consumer-katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Failed to call refresh: No such file or directory -
/var/www/html/pub/rhsm-katello-reconfigure
/Stage[main]/Certs::Katello/Certs_bootstrap_rpm[katello-ca-consumer-katello.epagos.sopo.mgmt.odc.antel.com.uy]:
No such file or directory - /var/www/html/pub/rhsm-katello-reconfigure
/Stage[main]/Pulp::Database/Exec[migrate_pulp_db]: Failed to call refresh:
Command exceeded timeout
/Stage[main]/Pulp::Database/Exec[migrate_pulp_db]: Command exceeded timeout
/Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]:
Failed to call refresh: /usr/sbin/foreman-rake db:seed returned 1 instead
of one of [0]
/Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]:
/usr/sbin/foreman-rake db:seed returned 1 instead of one of [0]
/Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Failed to call refresh: Proxy katello.epagos.sopo.mgmt.odc.antel.com.uy
cannot be registered (Could not load data from
https://katello.epagos.sopo.mgmt.odc.antel.com.uy
/Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Proxy katello.epagos.sopo.mgmt.odc.antel.com.uy cannot be registered (Could
not load data from https://katello.epagos.sopo.mgmt.odc.antel.com.uy

Anyone knows if there's an issue for RHEL 7.2?
Regards

2

> From: "Juan Pablo Lorier" <jplorier@gmail.com>
> To: "Foreman users" <foreman-users@googlegroups.com>
> Sent: Thursday, March 3, 2016 1:03:00 PM
> Subject: [foreman-users] Several problems installing Katello 2.3 on EL 7.2
>
> Hi,
>
> I've been trying to install Katello on RHEL 7.2 and I'm not able to get it
> to install. I've tried to overridy manually several of the problems that
> reports the installer, but I always end up with a failed installation.
>
> Could not start Service[mongodb]: Execution of
> '/usr/share/katello-installer/modules/service_wait/bin/service-wait start
> mongod' returned 1: Redirecting to /bin/systemctl start mongod.service

If this is the first error, mongo's not starting. Do you have a minimum of 4gb
available in /var/lib/mongodb?

Also check the journal for errors.

··· ----- Original Message -----

/Stage[main]/Mongodb::Server::Service/Service[mongodb]/ensure: change from
stopped to running failed: Could not start Service[mongodb]: Execution of
’/usr/share/katello-installer/modules/service_wait/bin/service-wait start
mongod’ returned 1: Redirecting to /bin/systemctl start mongod.service
/usr/bin/puppet cert --generate katello.epagos.sopo.mgmt.odc.antel.com.uy
returned 23 instead of one of [0]
/Stage[main]/Puppet::Server::Config/Exec[puppet_server_config-generate_ca_cert]/returns:
change from notrun to 0 failed: /usr/bin/puppet cert --generate
katello.epagos.sopo.mgmt.odc.antel.com.uy returned 23 instead of one of [0]
/Stage[main]/Certs::Katello/Certs_bootstrap_rpm[katello-ca-consumer-katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Failed to call refresh: No such file or directory -
/var/www/html/pub/rhsm-katello-reconfigure
/Stage[main]/Certs::Katello/Certs_bootstrap_rpm[katello-ca-consumer-katello.epagos.sopo.mgmt.odc.antel.com.uy]:
No such file or directory - /var/www/html/pub/rhsm-katello-reconfigure
/Stage[main]/Pulp::Database/Exec[migrate_pulp_db]: Failed to call refresh:
Command exceeded timeout
/Stage[main]/Pulp::Database/Exec[migrate_pulp_db]: Command exceeded timeout
/Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]:
Failed to call refresh: /usr/sbin/foreman-rake db:seed returned 1 instead
of one of [0]
/Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]:
/usr/sbin/foreman-rake db:seed returned 1 instead of one of [0]
/Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Failed to call refresh: Proxy katello.epagos.sopo.mgmt.odc.antel.com.uy
cannot be registered (Could not load data from
https://katello.epagos.sopo.mgmt.odc.antel.com.uy
/Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Proxy katello.epagos.sopo.mgmt.odc.antel.com.uy cannot be registered (Could
not load data from https://katello.epagos.sopo.mgmt.odc.antel.com.uy

Anyone knows if there’s an issue for RHEL 7.2?
Regards

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3

Hi,

I already started over before posting in the group. Both times I got this
problema with openssl. When I redeployed the VM, got this new error with
mongo that fixed by extending the storage.
I never tried with katello-remove, just yum remove, rm -rf everything
related to katello (pulp, puppet, foreman, etc) and install everything
again.
I'm going to try katello-remove and see if it works.
Regards

··· El jueves, 3 de marzo de 2016, 15:03:00 (UTC-3), Juan Pablo Lorier escribió: > > Hi, > > I've been trying to install Katello on RHEL 7.2 and I'm not able to get it > to install. I've tried to overridy manually several of the problems that > reports the installer, but I always end up with a failed installation. > > Could not start Service[mongodb]: Execution of > '/usr/share/katello-installer/modules/service_wait/bin/service-wait start > mongod' returned 1: Redirecting to /bin/systemctl start mongod.service > /Stage[main]/Mongodb::Server::Service/Service[mongodb]/ensure: change > from stopped to running failed: Could not start Service[mongodb]: Execution > of '/usr/share/katello-installer/modules/service_wait/bin/service-wait > start mongod' returned 1: Redirecting to /bin/systemctl start > mongod.service > /usr/bin/puppet cert --generate katello.epagos.sopo.mgmt.odc.antel.com.uy > returned 23 instead of one of [0] > /Stage[main]/Puppet::Server::Config/Exec[puppet_server_config-generate_ca_cert]/returns: > change from notrun to 0 failed: /usr/bin/puppet cert --generate > katello.epagos.sopo.mgmt.odc.antel.com.uy returned 23 instead of one of > [0] > /Stage[main]/Certs::Katello/Certs_bootstrap_rpm[ > katello-ca-consumer-katello.epagos.sopo.mgmt.odc.antel.com.uy]: Failed to > call refresh: No such file or directory - > /var/www/html/pub/rhsm-katello-reconfigure > /Stage[main]/Certs::Katello/Certs_bootstrap_rpm[ > katello-ca-consumer-katello.epagos.sopo.mgmt.odc.antel.com.uy]: No such > file or directory - /var/www/html/pub/rhsm-katello-reconfigure > /Stage[main]/Pulp::Database/Exec[migrate_pulp_db]: Failed to call > refresh: Command exceeded timeout > /Stage[main]/Pulp::Database/Exec[migrate_pulp_db]: Command exceeded > timeout > /Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]: > Failed to call refresh: /usr/sbin/foreman-rake db:seed returned 1 instead > of one of [0] > /Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]: > /usr/sbin/foreman-rake db:seed returned 1 instead of one of [0] > /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[ > katello.epagos.sopo.mgmt.odc.antel.com.uy]: Failed to call refresh: Proxy > katello.epagos.sopo.mgmt.odc.antel.com.uy cannot be registered (Could not > load data from https://katello.epagos.sopo.mgmt.odc.antel.com.uy > /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[ > katello.epagos.sopo.mgmt.odc.antel.com.uy]: Proxy > katello.epagos.sopo.mgmt.odc.antel.com.uy cannot be registered (Could not > load data from https://katello.epagos.sopo.mgmt.odc.antel.com.uy > > Anyone knows if there's an issue for RHEL 7.2? > Regards >
4

Hi Stephen,

Katello-remove did the trick! :smiley: thank you very much, it seems I didn't
delete everything and things go bad in the next installs.
Thanks again.
Regards

··· El jueves, 3 de marzo de 2016, 15:03:00 (UTC-3), Juan Pablo Lorier escribió: > > Hi, > > I've been trying to install Katello on RHEL 7.2 and I'm not able to get it > to install. I've tried to overridy manually several of the problems that > reports the installer, but I always end up with a failed installation. > > Could not start Service[mongodb]: Execution of > '/usr/share/katello-installer/modules/service_wait/bin/service-wait start > mongod' returned 1: Redirecting to /bin/systemctl start mongod.service > /Stage[main]/Mongodb::Server::Service/Service[mongodb]/ensure: change > from stopped to running failed: Could not start Service[mongodb]: Execution > of '/usr/share/katello-installer/modules/service_wait/bin/service-wait > start mongod' returned 1: Redirecting to /bin/systemctl start > mongod.service > /usr/bin/puppet cert --generate katello.epagos.sopo.mgmt.odc.antel.com.uy > returned 23 instead of one of [0] > /Stage[main]/Puppet::Server::Config/Exec[puppet_server_config-generate_ca_cert]/returns: > change from notrun to 0 failed: /usr/bin/puppet cert --generate > katello.epagos.sopo.mgmt.odc.antel.com.uy returned 23 instead of one of > [0] > /Stage[main]/Certs::Katello/Certs_bootstrap_rpm[ > katello-ca-consumer-katello.epagos.sopo.mgmt.odc.antel.com.uy]: Failed to > call refresh: No such file or directory - > /var/www/html/pub/rhsm-katello-reconfigure > /Stage[main]/Certs::Katello/Certs_bootstrap_rpm[ > katello-ca-consumer-katello.epagos.sopo.mgmt.odc.antel.com.uy]: No such > file or directory - /var/www/html/pub/rhsm-katello-reconfigure > /Stage[main]/Pulp::Database/Exec[migrate_pulp_db]: Failed to call > refresh: Command exceeded timeout > /Stage[main]/Pulp::Database/Exec[migrate_pulp_db]: Command exceeded > timeout > /Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]: > Failed to call refresh: /usr/sbin/foreman-rake db:seed returned 1 instead > of one of [0] > /Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]: > /usr/sbin/foreman-rake db:seed returned 1 instead of one of [0] > /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[ > katello.epagos.sopo.mgmt.odc.antel.com.uy]: Failed to call refresh: Proxy > katello.epagos.sopo.mgmt.odc.antel.com.uy cannot be registered (Could not > load data from https://katello.epagos.sopo.mgmt.odc.antel.com.uy > /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[ > katello.epagos.sopo.mgmt.odc.antel.com.uy]: Proxy > katello.epagos.sopo.mgmt.odc.antel.com.uy cannot be registered (Could not > load data from https://katello.epagos.sopo.mgmt.odc.antel.com.uy > > Anyone knows if there's an issue for RHEL 7.2? > Regards >
5

hi Stephen,

Thanks for your reply. After posting I was able to find that in the logs
and got mongo working, but still had problems. I reinstalled and deleted
configs to see if it had to do with garbage from previous install tries,
but still no luck.
Here are the remaining problems. The private keys seem to have a different
password than the stored in the temp files. Also have some problems with
postgres seed process.
I'm trying with katello 2.4 with no luck.

openssl pkcs12 -export -name amqp-client -in
/etc/pki/katello/certs/java-client.crt -inkey
/etc/pki/katello/private/java-client.key -out /tmp/keystore.p12 -passout
file:/etc/pki/katello/keystore_password-file && keytool -importkeystore
-destkeystore /etc/candlepin/certs/amqp/candlepin.jks -srckeystore
/tmp/keystore.p12 -srcstoretype pkcs12 -alias amqp-client -storepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -srcstorepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -noprompt && rm /tmp/keystore.p12 returned
1 instead of one of [0]
/Stage[main]/Certs::Candlepin/Exec[import client certificate into
Candlepin keystore]/returns: change from notrun to 0 failed: openssl pkcs12
-export -name amqp-client -in /etc/pki/katello/certs/java-client.crt -inkey
/etc/pki/katello/private/java-client.key -out /tmp/keystore.p12 -passout
file:/etc/pki/katello/keystore_password-file && keytool -importkeystore
-destkeystore /etc/candlepin/certs/amqp/candlepin.jks -srckeystore
/tmp/keystore.p12 -srcstoretype pkcs12 -alias amqp-client -storepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -srcstorepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -noprompt && rm /tmp/keystore.p12 returned
1 instead of one of [0]
/Stage[main]/Certs::Candlepin/Exec[import client certificate into
Candlepin keystore]: Failed to call refresh: openssl pkcs12 -export -name
amqp-client -in /etc/pki/katello/certs/java-client.crt -inkey
/etc/pki/katello/private/java-client.key -out /tmp/keystore.p12 -passout
file:/etc/pki/katello/keystore_password-file && keytool -importkeystore
-destkeystore /etc/candlepin/certs/amqp/candlepin.jks -srckeystore
/tmp/keystore.p12 -srcstoretype pkcs12 -alias amqp-client -storepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -srcstorepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -noprompt && rm /tmp/keystore.p12 returned
1 instead of one of [0]
/Stage[main]/Certs::Candlepin/Exec[import client certificate into
Candlepin keystore]: openssl pkcs12 -export -name amqp-client -in
/etc/pki/katello/certs/java-client.crt -inkey
/etc/pki/katello/private/java-client.key -out /tmp/keystore.p12 -passout
file:/etc/pki/katello/keystore_password-file && keytool -importkeystore
-destkeystore /etc/candlepin/certs/amqp/candlepin.jks -srckeystore
/tmp/keystore.p12 -srcstoretype pkcs12 -alias amqp-client -storepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -srcstorepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -noprompt && rm /tmp/keystore.p12 returned
1 instead of one of [0]
/Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]:
Failed to call refresh: /usr/sbin/foreman-rake db:seed returned 1 instead
of one of [0]
/Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]:
/usr/sbin/foreman-rake db:seed returned 1 instead of one of [0]
/Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Failed to call refresh: Proxy katello.epagos.sopo.mgmt.odc.antel.com.uy
cannot be registered (Could not load data from
https://katello.epagos.sopo.mgmt.odc.antel.com.uy
/Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Proxy katello.epagos.sopo.mgmt.odc.antel.com.uy cannot be registered (Could
not load data from https://katello.epagos.sopo.mgmt.odc.antel.com.uy

6

> hi Stephen,
>
> Thanks for your reply. After posting I was able to find that in the logs
> and got mongo working, but still had problems. I reinstalled and deleted
> configs to see if it had to do with garbage from previous install tries,
> but still no luck.
> Here are the remaining problems. The private keys seem to have a different
> password than the stored in the temp files. Also have some problems with
> postgres seed process.
> I'm trying with katello 2.4 with no luck.

What did you delete? I would expect this probably removed some things we
needed, I'd start over on a clean box if you can. Or try running
katello-remove and then trying again.

··· On Thu, Mar 03, 2016 at 12:22:22PM -0800, Juan Pablo Lorier wrote:

openssl pkcs12 -export -name amqp-client -in
/etc/pki/katello/certs/java-client.crt -inkey
/etc/pki/katello/private/java-client.key -out /tmp/keystore.p12 -passout
file:/etc/pki/katello/keystore_password-file && keytool -importkeystore
-destkeystore /etc/candlepin/certs/amqp/candlepin.jks -srckeystore
/tmp/keystore.p12 -srcstoretype pkcs12 -alias amqp-client -storepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -srcstorepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -noprompt && rm /tmp/keystore.p12 returned
1 instead of one of [0]
/Stage[main]/Certs::Candlepin/Exec[import client certificate into
Candlepin keystore]/returns: change from notrun to 0 failed: openssl pkcs12
-export -name amqp-client -in /etc/pki/katello/certs/java-client.crt -inkey
/etc/pki/katello/private/java-client.key -out /tmp/keystore.p12 -passout
file:/etc/pki/katello/keystore_password-file && keytool -importkeystore
-destkeystore /etc/candlepin/certs/amqp/candlepin.jks -srckeystore
/tmp/keystore.p12 -srcstoretype pkcs12 -alias amqp-client -storepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -srcstorepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -noprompt && rm /tmp/keystore.p12 returned
1 instead of one of [0]
/Stage[main]/Certs::Candlepin/Exec[import client certificate into
Candlepin keystore]: Failed to call refresh: openssl pkcs12 -export -name
amqp-client -in /etc/pki/katello/certs/java-client.crt -inkey
/etc/pki/katello/private/java-client.key -out /tmp/keystore.p12 -passout
file:/etc/pki/katello/keystore_password-file && keytool -importkeystore
-destkeystore /etc/candlepin/certs/amqp/candlepin.jks -srckeystore
/tmp/keystore.p12 -srcstoretype pkcs12 -alias amqp-client -storepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -srcstorepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -noprompt && rm /tmp/keystore.p12 returned
1 instead of one of [0]
/Stage[main]/Certs::Candlepin/Exec[import client certificate into
Candlepin keystore]: openssl pkcs12 -export -name amqp-client -in
/etc/pki/katello/certs/java-client.crt -inkey
/etc/pki/katello/private/java-client.key -out /tmp/keystore.p12 -passout
file:/etc/pki/katello/keystore_password-file && keytool -importkeystore
-destkeystore /etc/candlepin/certs/amqp/candlepin.jks -srckeystore
/tmp/keystore.p12 -srcstoretype pkcs12 -alias amqp-client -storepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -srcstorepass
mPkAeuo2ZrGXa72tvyfWm5nWwKfMogCA -noprompt && rm /tmp/keystore.p12 returned
1 instead of one of [0]
/Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]:
Failed to call refresh: /usr/sbin/foreman-rake db:seed returned 1 instead
of one of [0]
/Stage[main]/Foreman::Database/Foreman::Rake[db:seed]/Exec[foreman-rake-db:seed]:
/usr/sbin/foreman-rake db:seed returned 1 instead of one of [0]
/Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Failed to call refresh: Proxy katello.epagos.sopo.mgmt.odc.antel.com.uy
cannot be registered (Could not load data from
https://katello.epagos.sopo.mgmt.odc.antel.com.uy
/Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[katello.epagos.sopo.mgmt.odc.antel.com.uy]:
Proxy katello.epagos.sopo.mgmt.odc.antel.com.uy cannot be registered (Could
not load data from https://katello.epagos.sopo.mgmt.odc.antel.com.uy

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Best Regards,

Stephen Benjamin