I think this was a problem in older versions where the facts were only available in the “Any Organization” and “Any Location” context. If you change to this context are the facts available (from the host or facts menu)?
@Dirk It does not make a difference if I change to Any Organization, Default Organization (I don’t have any others). But I have locations. But it makes also does not make a difference when I change it.
We have seen increased memory consumption for fact processing, users reported OOM killing puma processes. We have fixed the problem and a patch is on its way into 3.0. Check if your processes are no getting killed.