Errata status and number remain unchanged after updating packages

Support
1

Problem:
This problem is similar to Remote execution - update/reboot succeeded - security errata still shown as applicable and Content host shows installable updates (package updates) that are already installed and running.

I am running Pulp version 2.


Pulp
Version
2.0.0
Pulp server version
2.21.3
Database connection
Messaging connection
Workers
6
Supported Content Types

    deb
    puppet
    yum

Pulpcore
Version
2.0.0
Supported Content Types

    docker
    file

I am able to update packages by selecting them under

host --> content --> errata and then selecting the list of all of the errata.

The task status shows “success” but it says that no package has been installed.

When I look into the client using yum update I see that the packages have been updated/installed.

However the number of errata stays same in foreman web UI and hammer also reports the same.

I have run foreman-rake katello:import_applicability and that didn’t fix the issue either.

# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.15.3.1-Unknown
subscription management rules: 5.41
subscription-manager: 1.24.26-3.el7_8

Expected outcome:
Status should be pristine in web UI.

Foreman and Proxy versions:
See above

Foreman and Proxy plugin versions:
See above

Distribution and version:
Both client and server are RHEL7.

Other relevant data:

2

This has been solved by a simple repo sync.

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